Refund policy

No refunds once an amount is added to your wallet. Please add only the amount you plan to spend. Wallet balance never expires and can be used on any service at any time.

What we do credit back

These are returned to your wallet balance, not to your bank account, and you do not need to ask:

• An order that could not be started and was rejected is credited in full straight away.
• An order that is cancelled is credited for the undelivered part once the cancellation is processed.
• An order that finishes as Partial is credited for the quantity that was not delivered.

Refill

Services marked with a refill period are eligible for a refill if the count drops during that period. Open My orders and use the Refill button on a completed order. Services marked “No refill” do not include refill.

Things that are not covered

• Orders placed on a wrong link or a private profile. Always check that the link opens in a logged-out browser.
• Changing your username, making the account private or deleting the post while an order is running.
• Placing two orders for the same link at the same time. Wait for the first one to complete.

Payment problems

If money left your bank but the wallet was not credited within 30 minutes, send us the UPI transaction reference from your bank app through the contact page. We will match it with the payment and credit your wallet.