Refill: meaning and how it works
Published 1 October 2026
Refill is a guarantee that the supplier will top up delivered numbers if they fall during a set period.
See what refill is and how to request it.
How it works in practice
Refill is requested after completion. The supplier checks the count against what was delivered and tops it up within a day or so.
Example
Example: delivered 1,000, count falls by 150, you press Refill and about 150 are added back.
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