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Glossary

Refill: meaning and how it works

Published 1 October 2026

Refill is a guarantee that the supplier will top up delivered numbers if they fall during a set period.

See what refill is and how to request it.

How it works in practice

Refill is requested after completion. The supplier checks the count against what was delivered and tops it up within a day or so.

Example

Example: delivered 1,000, count falls by 150, you press Refill and about 150 are added back.

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